Discovery Phase Services

Leverage the benefits of software product discovery phase services to construct a winning project vision, define your objectives, and pinpoint potential risks, thereby reducing costs and drawing in more customers during the product launch.

Project Discovery Phase Value

The discovery phase of product development offers numerous advantages that can significantly enhance the probability of your solution succeeding in the market.

  • Risk reduction Risk reduction

    The implementation of a discovery phase will equip you and your team with critical data to determine whether to proceed with the development. You will be informed about potential risks and better equipped to address them.

  • Cost cutting Cost cutting

    Compared to the complete software development process, the discover phase is relatively inexpensive. Therefore, if you determine that the idea is not worth pursuing due to associated risks, your final expenses will be minimal.

  • User validation User validation

    With a clickable prototype in hand, you can accomplish more than just displaying it to investors or stakeholders. You can also conduct beta testing among subsets of your target audience to obtain genuine user feedback.

  • Transparent goals Transparent goals

    Implementing the discovery phase of a project will provide your team with comprehensive understanding. You will be able to fully understand the necessity behind each feature and the specific user pain point it resolves.

Our Product Discovery Process

The discovery phase of a software project follows a well-organized process that assists you and your team in understanding precisely what actions to take and the rationale behind them.

  • 01Analysis

    We analyze your audience, define product-market fit, and gather project requirements to develop the best product for your customers at the right cost.

  • 02Identification

    Before designing, it's vital to identify product challenges. Our team prioritizes features at this stage.

  • 03Design

    We create wireframes, a prototype, and information architecture to evaluate a product concept. The design is the team's initial response to the project brief, outlining the product's primary functions and form.

  • 04Technical analysis

    Our teams deeply understand user problems to refine ideas and find optimal solutions. Extensive research evaluates all aspects to propose technical implementation.

  • 05Deliverables finalization

    After completing research and defining project goals, we finalize deliverables and provide tangible results through focused project planning.

Our Approach to Product Discovery

During the process, our business analyst interacts with the customer to determine the business goals of the product, its main features, and the project scope. We use the following approaches and techniques to elicit and elaborate on the required outcome:

  • Brainstorming — is used to generate various ideas from a group of stakeholders in a short period of time and to organize and prioritize those ideas
  • Current conditions analysis — is used to review existing systems, contracts, business procedures and policies, standards and regulations, documentation and particular steps made within a current framework
  • Interface analysis — is used to understand the interaction and characteristics of that interaction between two entities, such as two systems, two organizations, or two people, or roles
  • Interviews — are used to gather information from the stakeholders, ask questions in order to recognize needs, identify problems or discover opportunities
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  • Mind mapping — is used to generate multiple ideas from stakeholders in a short period of time and to organize and further prioritize those ideas
  • Survey or questionnaire — collecting structured information about customers, products, work practices, and other attributes from a group of people and in a relatively short period of time
  • Technical elaboration — overall system architecture coverage. During technical elaboration, a solution architect and developers work on main product features in order to identify technical stack for the project
  • UX elaboration — is used to define visual design concept, identify and validate stakeholders needs through an iterative process that creates a model of requirements or designs
  • Confirmation and verification — after the elaboration of the technical stack and business goals, the results of the work are presented to the customer for verification and confirmation.
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  • Process analysis and modeling — are used to understand current processes and identify a structure of those processes, recognize hidden opportunities with the stakeholders during the elicitation activities and to create a transparent process flow that will become a core for the architecture design

What We Include in Project Baseline

  • Project scope (purpose, business goals, definitions of done): Project scope involves a list of specific project goals, deliverables, features, functions, tasks, deadlines and ultimately - costs. In other words, it is what needs to be achieved and the work that must be done to deliver a project
  • Product architecture: Product architecture is related to the functional elements and technical components of a product. Is used to define the basic technical building blocks of the product in terms of how parts of the system are related to each other
  • Project schedule: Project schedule is created based on the final WBS (work breakdown structure) for the scope made by the Solution architect and departments teamleads. The breakdown is a key project deliverable that organizes the team ​work ​into manageable sections
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  • Discovery agenda A list of topics and activities that need to be covered as part of the discovery. As topics discovery phase can consider clarification of business requirements and goals, features list, product scope, as well as the technical stack and other technical details
  • Discovery activities schedule and communication plan The purpose is to streamline and structure the work, get an understanding of which people should be available and at which stage. This plan may not be considered as 100% accurate due to the fact that the scope of the project is still undefined. The schedule can be modified and adapted during the discovery phase
  • Discovery Kanban dashboard Visualize discovery phase activities, keep track of completed tasks and tasks in work, improve interaction between customer and team
  • Presentation Representation of the solution vision which was finalized during the discovery phase including the business goals of the product, main features, project scope, and technical stack
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Alexandr Velichko

Business Analyst at Requestum

Majority of people who want to make their product may come to the conclusion that they do not need a discovery phase. After all, they have some technical knowledge and a well-developed idea and understanding of what they want to get as a result.
But to develop a great product that meets all the requirements and satisfies the needs of end users, this is not enough.
Analysis of the market and competitors, identifying the needs of end users, identifying all requirements for product functionality, an appropriate technical stack, and passing them on to the development team in an accessible and understandable form is what we really need.
Alexandr photo

Discovery deliverables

  • Prioritized Backlog Features list of the product based on the business goals and technical needs containing a short description of each feature.
    Prioritized blocks of the features outlined as phases or milestones
  • Project Vision & Scope A document that describes a complete idea and a full list of project elements. The document defines the product/service that will be developed in terms of the key stakeholder needs and desired features.
    Contains a proposition for essential components development and their implementation plan, provides a contractual basis for more detailed technical requirements.
    It is the final result of the discovery phase.
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Discovery timeline

  • The standard timing for the discovery phase is 2 to 6 weeks depending on the number of stakeholders and the complexity of the project.
  • Results of such a relatively small timeframe are impressive and give a solid base for the project development and successful delivery.
  • The biggest value is the complete vision of the project with a transparent and clear understanding of the final goal and all the intermediate steps.
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  • Professionals involved into the project: Business Analyst, Solution Architect, Lead Project Manager, Project Manager, Front-end and Back-end developers, Quality Assurance specialists, DevOps engineer
  • Average level of seniority: Middle+, Senior
  • Average years of experience: 5+
  • Successfully delivered projects by each team member: 10+
  • English: Intermediate+
  • Technology used:
    • DevOps — AWS, Kubernetes, Jenkins, Github, Cloudformation, Docker.
    • Back-end — Symfony 4, PHP, RabbitMQ, Redis, PostgreSQL,, NodeJS, ExpressJS
    • Front-end — Angular, Angular Universal, React.js, Vue.js
    • iOS — Swift
    • Android — Kotlin, Java

Why choose Requestum for your discovery phase?

  • Business-first approach Business-first approach

    Business-first approach Creating a software product entails more than mere programming and design. Our foremost focus lies on your business requirements, beyond the technical aspects of coding and designing.

  • Ideally tailored services Ideally tailored services

    We ensure that every customer receives the complete scope of requested research and deliverables without shortcuts. Personalized services and commitment to quality are our top priorities.

  • Precision and accuracy Precision and accuracy

    We strictly follow a data-driven software development plan where our experienced business analysts gather the required information for a successful launch using reliable data sources.

  • Future-oriented approach Future-oriented approach

    Our core focus lies on the long-term impact that your product can bring. We prioritize ensuring that it works flawlessly, built upon our values rather than a commercial collaboration.

What our customers say


"Requestum was always accessible and ready to discuss new ideas. Every suggestion that I have made during the project was carefully considered, and went through feasibility pipeline which worked perfectly for my platform."

Neeraj Saxena



"Requestum's level of professionalism and responsiveness separates them from other suppliers. The developers’ level of sophistication of the tools and algorithms they bring to the market is also impressive."

Cory Yates

CEO, Recruiting Analytics

James Hodson
CEO, Mysyla

"Requestum works more efficiently during a war than most other teams work in peacetime. The quality of development work is excellent on all fronts. Despite setbacks with the team needing to move around the country to stay safe, air raid sirens, and Internet outages, the team has never missed a deadline or gone a day without finding a way to communicate.  Requestum genuinely cared about making sure the final product was exactly what was needed. The team improved the features in ways that we could never have come up with ourselves. They obviously enjoy working together, and have created an excellent team spirit and work ethos."

James Hodson

CEO, MySyla

Ben Clink
Head of Customer & Digital, South Sydney Rabbitohs

"I can confidently call Requestum a reliable partner who delivered an easy-to-use, feature-rich app on time and within budget. The team worked collaboratively, accommodated all requests and scope changes, and communicated effectively throughout the project. They went the extra mile to understand and respond to the requirements."

Ben Clink

Head of Customer & Digital, South Sydney Rabbitohs

Danny van de Griend
Chief Executive Officer

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Danny van de Griend

Chief Executive Officer

GianBruno Torrano
Vice President, Soft-net Sp. Z o.o.

"The team is readily available and regularly checks in. Their responsive nature sets them apart and supplements continued engagement. Requestum has facilitated a positive customer experience by understanding the requirements and successfully implementing a number of complex backend functionalities."

GianBruno Torrano

Vice President, Soft-net Sp. Z o.o.

Ruairidh Galbraith
Digital project manager, Uncommon Knowledge

"The team at Requestum is very friendly, efficient and professional. We have worked with them on more than one occasion and are very pleased with the quality of service. So far we’ve made back the money that we spent in less than eight months of launching."

Ruairidh Galbraith

Digital project manager, Uncommon Knowledge


Neeraj Saxena


"Requestum was always accessible and ready to discuss new ideas. Every suggestion that I have made during the project was carefully considered, and went through feasibility pipeline which worked perfectly for my platform."


Cory Yates

CEO, Recruiting Analytics

"Requestum's level of professionalism and responsiveness separates them from other suppliers. The developers’ level of sophistication of the tools and algorithms they bring to the market is also impressive."

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