xScale case study

xScale, a logistics company, approached us to create a smarter platform that improves the customer experience in freight forwarding services. The platform is designed to address the inefficiencies of existing freight forwarding platforms, connecting shippers with carriers and generating better offers for freight services. Thanks to Requestum's expertise, we have created an innovative platform for xScale that provides a user-friendly and efficient logistics management solution.

Challenges

During the development of the logistics platform for xScale, our company faced several challenges that required careful planning, effective project management, and a focus on MVP principles. Despite these challenges, we were able to deliver a functional and effective platform that met the client's needs. In this list, we will discuss some of the key strategies and approaches that helped us overcome these challenges and deliver a successful project for xScale.

01 Tight Budget

We had to work within a limited budget and find ways to optimize costs without compromising on quality.

02 Short Timeline

The project had to be delivered within a tight timeline of 4-5 months, which required careful planning and effective project management to ensure that deadlines were met.

03 Mobile-first approach

Since most users would be accessing the platform through their mobile devices, we had to design the platform with a mobile-first approach, ensuring that it was easy to use and accessible on various mobile devices.

04 Basic Functionality

We had to focus on developing the most basic functionality that would start bringing value from day one of using the app. This meant that we had to prioritize key features and functionality and avoid overcomplicating the platform with unnecessary features.

Solution, step 1

Discovery phase for the project

To address the challenges faced during the development of the logistics platform for xScale, our company suggested a full discovery phase for the project. This involved several workshop sessions with the customer to understand their needs and requirements. Based on these sessions, we developed an initial set of features and created two artifacts, a development specification and custom-made wireframes and designs for the entire project.

step 2

Mobile-first approach

Furthermore, we decided to adopt a mobile-first approach, which is already an industry standard but was particularly essential for this project due to the majority of users accessing the platform through their mobile devices. With this approach, the development phase went smoothly, and we were able to complete the project on time.

step 3

Successfully deliver a platform

By conducting a thorough discovery phase and adopting a mobile-first approach, we were able to address the challenges faced during the development of the logistics platform for xScale and successfully deliver a functional and effective platform that met the client's needs.

Features

Based on the essential component goals, we implemented the following elements and features:

01Public area

This is the section of the software that is accessible to the general public, where they can find information about the company, its services, and its products.

Home
About company
Services
Contact us
Static text
404

Contact us
Static text
404

02Auth module

This is the authentication module that allows users to securely log in and access the features and functionalities of the software.

Sign Up
Login
Forgot password

03End-user dashboards

These are the dashboards that end-users have access to, which allow them to manage their:

Requests for quotes
Bookings
Tracking
Profile

04CRM (operation manager/admin role)

This is the Customer Relationship Management (CRM) module designed for operation managers and admin roles. It allows them to manage:

Shipments
Requests for quotes
Bookings
Invoices
Profile
Tracking and shipment management
Commodities management
Userlist management
Managerlist management (superadmin)

Tracking and shipment management
Commodities management
Userlist management
Managerlist management (superadmin)

Tech Stack

Tools for each part of the project are selected and used, considering the requirements of the customer and the team's expertise.

Angular Universal

Decoupled Drupal

PHP

Digital Ocean

Results

Our team has successfully developed a dedicated B2C logistics platform for xScale. The platform gives users the ability to track and manage their deliveries in real time, helping to improve customer satisfaction and experience. With our solution, customers can easily and efficiently manage their logistics needs directly from our platform, streamlining processes and providing a smoother experience.